Welcome to the Town of Franklin, NC

Incorporated 1855
Welcome to the Town of Franklin. We invite you to explore our website for the latest information for residents, businesses, and visitors. Information is updated on a regular basis with announcements and other events happening in and around Franklin. Town Council meeting agendas & minutes, Town of Franklin sign & zoning ordinances, Public Notices and other information can also be found on FranklinNC.com.

Hurricane Helene Information

STATE OF EMERGENCY DECLARED BY MAYOR HORTON

Due to the effects of Hurricane Helene, a State of Emergency has been declared within the jurisdiction of the Town of Franklin by Mayor Jack Horton. The emergency area covered by this state of emergency shall be the entire jurisdiction of the Town of Franklin including its extraterritorial jurisdiction areas. This declaration will remain in effect until rescinded.

READ FULL STATE OF EMERGENCY DECLARATION »


 

TROPICAL HELENE RECOVERY INFORMATION (Thursday Afternoon Update)

Services are coming back online for most of the Franklin area. There are still disruptions in cellular service and some internet services. Many stores are still cash only until repairs can be made.


POWER

Duke Energy lineworkers, tree trimmers and other storm support workers have begun to restore power following Helene's historic destruction in the Carolinas. Wind damage, adverse road conditions and power outages are particularly widespread across the portions of western North Carolina, mainly east of the Franklin area.

As of this Thursday afternoon update, there are approximately 11 (eleven) Duke Energy Customers without power in the Franklin area compared to 8,400 on Saturday.

CELLULAR SERVICE

Data, voice, text and wireless home internet services are limited in Franklin, NC.

Disaster Roaming

Disaster Roaming has been enabled in North Carolina to help connect residents who may be otherwise offline. Disaster roaming allows any phone on any cellular network to access any available network to connect to, regardless of provider.

To turn disaster roaming on, iPhone users can do so by going to Settings > Cellular > Cellular Data Options, and then toggle “Data Roaming” to the on position.

Android users can do so by going to Settings > Connections > Mobile Networks > Mobile Data, enable roaming

If a Wi-Fi connection is available, users can activate Wi-Fi calling to make calls.

Verizon engineers are engaged and are working quickly to identify and solve the issue. There is no estimated time for service to be restored.

AT&T is reporting (outage map) that their services have been restored.

T-Mobile has no update available.

OPTIMUM CABLE

Optimum services have been restored as of 12:48 p.m. on Wednesday, October 2nd. An equipment reset may be needed.

Thursday - There is one outage affecting 297 customers.

DOWNTOWN FREE WI-FI

The Town of Franklin has free Wi-Fi on the town hill area in downtown.

ROAD CLOSURES - IN FRANKLIN, ALL MAJOR ROADS ARE OPEN

Numerous roads were impacted by Helene in Western North Carolina. You cannot get from North Carolina to Tennessee via I-40 or I-26. Interstate 40 is impassable in multiple locations. Interstate 26 is closed at the Tennessee State Line. Please note: There are many closed roads that are not listed on this site as many areas are not able to report at this time. Click or tap here for more information »

WELFARE CHECKS - MACON COUNTY ONLY

At this time Franklin Fire & Rescus is only doing welfare checks for people that have known medical issues. We will only perform the checks from 8am to 5pm. Call Franklin Fire & Rescue at 828-524-2332.

POSTAL SERVICE

All retail and delivery operations for facilities in the 286, 287, 288 and 289 3-digit zip code areas are temporarily suspended until further notice due to Hurricane Helene impacts.

UPS & FedEx

FedEx reports that limited service is available in the Franklin area at this time. FedEx Freight is not delivering to the Franklin area.

UPS - According to their website, there is no disruption of services for the Franklin area.

BANKING

Due to communications issues, all ATMs are temporarily out of service. Some banks are open and offering manual transactions.



Tropical Storm Warning Franklin NC

Helene REcoveryInformation

Tropical Storm Helene has caused catastrophic damage across portions of Western North Carolina.

Power, Mobile, Internet and other services are affected in the Franklin area.

If you have been trying to reach family and friends, utility companies are working to assess and restore services, but this will take some time.

MORE FRANKLIN NC WEATHER »

SEVERE WEATHER SAFETY »

POWER INFORMATION »

 

Pay Taxes or Water Bill Online Town of Franklin NC

Town Hall OFfice HoursNew Office Hours

Franklin Town Hall is open Monday through Thursday from 8:00 a.m. until 5:30 p.m. and on Friday from 8:00 a.m. until 3:00 p.m.  

Payments at the window are accepted from 8:30 a.m. until 5:25 p.m.  Monday through Thursday and from 8:30 a.m. until 2:55 p.m. on Friday. 

The drop box is also available for payments before and after hours and on weekends.  

 

Town of Franklin NC Social District

Social DistrictLatest Information

The Town of Franklin’s social district will be in effect beginning Saturday, June 22 at Noon. All signage and boundary markers will be installed between June 3 and June 14, 2024. There is an informational page that has been added to the Town’s website (see link below) and a QR code on all of the various social district indicators. 

The Town will hold an informational session at the Town Hall on Thursday, June 20, 2024 in the Town Hall Board Room beginning at 5:30 p.m. to answer questions related to the social district.

LEARN MORE ABOUT FRANKLIN'S SOCIAL DISTRICT »

 

Pay Taxes or Water Bill Online Town of Franklin NC

Online PaymentTaxes & Water Bills

PLEASE NOTE: In order to access online bill pay you will need your new account number and last amount paid. Surcharges apply.

Save time or a trip to Town Hall by utilizing this new online bill pay service. Simply follow this link or choose the quick link at the bottom of the page to be redirected to a secure page where you can pay your Town of Franklin, NC taxes or water bill online. Please note a new window will open.

PAY TAXES / WATER BILL »

 

town of franklin nc budget

FY 2024-2025 BudgetTown of Franklin, North Carolina

The approved Town of Franklin Budget for fiscal year 2024-2025 is available for viewing or download.

This page includes the Town Manager's Budget Message as well as the link to a PDF File of proposed budget.

VIEW 2024-2025 APPROVED BUDGET »

town of franklin nc public notices

public noticesLatest Information & Announcements

As a service to our citizens and business community, the Town of Franklin posts notices of official public hearings held by Town Franklin NC Town Council and Town boards and authorities. Information is also posted on bids being accepted by the Town of Franklin and other notices for our community's input and participation. You'll find a complete listing of the latest Public Notices and additional information here.

SEE PUBLIC NOTICES »

 

Resources for Opening a Business in Franklin, North Carolina

Opening a Business?Information to Assist You

Franklin, North Carolina is the perfect place for your business venture. We welcome you to be a part of our thriving community.

Before opening a business in Franklin there are a few steps everyone needs to take before buying a property or signing a lease.

Click the link below to learn how to get started in opening a business in Franklin, NC.

LEARN MORE »

 

Information for New Residents to Franklin NC

Moving to Franklin?Information for Residents

The Town of Franklin, NC is a great place to work, live and play!

If you're considering a move to our wonderful town, we've compiled a list of resources to help you get started.

You'll find even more in our For Residents section on this site's main menu.

LEARN MORE »

Information for New Residents to Franklin NC

Employee DirectoryTown of Franklin, North Carolina

Complete departmental and employee directory for the Town of Franklin, NC.

We are always glad to assist you!

EMPLOYEE DIRECTORY »

 

Information for New Residents to Franklin NC

Pickin' on the Square2024 Schedule

Held on the 2nd & 4th Saturdays, Pickin' on the Square begins on May 11th and will run through October 12th (weather permitting).

For over three decades the Town of Franklin, NC has hosted this FREE event at the Gazebo on the Square in Downtown Franklin from mid-May through mid-October.

PICKIN' ON THE SQUARE»

TOWN FESTIVALS & EVENTS WEBSITE »

Town of Franklin NC Official Facebook Page

Find us on facebookTown of Franklin, North Carolina

Follow the Town of Franklin, NC on Facebook for the latest announcements and information.

OFFICIAL FACEBOOK PAGE »