What We Do
Town of Franklin Streets Department
Welcome to the Town of Franklin's Streets Department.
The Streets Department maintains sidewalks and several streets within the city limits. They oversee ADA plans, CIP plan, long arm, decorations, street sweeping, and paving schedules.
Crews remove snow in the winter and mow, edge and weed all Town owned properties in season.
Additional Information & Resources
Town of Franklin, NC Maintained Streets
The Town of Franklin, NC maintains hundreds of streets within the city limits. » Download List
Town of Franklin, NC Utility Service Billing
Bills:
You can pay your water or sewer bill in person at Town Hall located at 95 East Main Street between the hours of 8:30 a.m. and 4:55 p.m. Monday through Friday (excluding holidays). Bills may also be mailed to: PO Box 1479, Franklin, NC 28744.
Billing questions:
For questions concerning your water or sewer bill contact (828) 524-2516, ext. 301.
Town of Franklin, NC Utility Service Requirements
Home Owners:
In order to obtain water & sewer service from the Town of Franklin, NC, Home Owners must complete the following forms and submit to Town Hall located at 95 East Main Street in Downtown Franklin.
- Application for Utility Service
- Valid Photo ID
- Copy of Deed or Settlement Statement
Renters:
In order to obtain water & sewer service from the Town of Franklin, NC, Renters must complete the following forms and submit to Town Hall located at 95 East Main Street in Downtown Franklin.
- Application for Utility Service
- Valid Photo ID
- Copy of Rental Agreement (or) Letter from Landlord
- A deposit will be required based on credit check (between $100 and $200)
Town of Franklin, NC Brush / Leaf Pick Up
The Town of Franklin offers our residents within the Town limits, the convenience of a Brush & Leaf Pick Up service. Residents should contact Town Hall at 828-524-2516 to inform of the need for a pick up.
All Brush and Leaf debris must be located at the edge of the street by 7:00 A.M. on the Monday of that week’s pick up.
The Rates and Guidelines are as follows.
Brush:
- Pieces cut longer than 10 feet will not be accepted
- Pieces that are more than 4 inches in diameter will not be accepted
- Brush should be placed in an orderly stack
- Brush must not be placed under any telephone, cable, power wires or other trees
- Brush must not be placed against walls, fences or mailboxes
- Brush must not be placed on water, telephone or cable boxes
- Brush must be cut and placed out at the curb, but not in the street or on the sidewalk by homeowner/tenant (no contract work). Contractors should remove brush at the time service is provided.
- Brush collection is designed for pruning and general cleanup around one's property. It is not designed for land clearing, tree, trunk, and stump removal.
- Items should be no heavier than two individuals can lift
- Free pick up of one (1) load annually from date of last pickup request.
- Additional loads within the year - $50.00 each load.
Leaves:
- Leaves must NOT be bagged
- Leaves should be raked to the edge of the street, but not onto the sidewalk or in the street
- Leaf piles must be free of sticks, limbs or other debris
- Leaf piles should not be placed on water, telephone or cable boxes
- Free pick up of one (1) load annually from date of last pickup request.
- Additional loads within the year - $50.00 each load.